Privacy Policy

SA Retail Inc ('SA Retail,' 'we,' 'us,' or 'our') is committed to protecting your privacy and handling your information responsibly. This Privacy Policy ('Policy') applies to SA Retail Inc and its subsidiaries and affiliates that link to this Policy from their websites.

This Policy describes our privacy practices regarding the collection, use, and disclosure of information about you, your household, and the devices you use when you interact with us through: our website (www.saretailinc.com), our mobile application (if applicable), communications via phone, email, and messages, online advertisements and emails, and other services we offer.

Notice at Collection

SA Retail Inc collects your Personal Information to support our business operations. For the purpose of this Policy, 'Personal Information' means any information that identifies, relates to, describes, or can be reasonably linked or associated with a particular consumer, device, or household. The following summarizes the categories of Personal Information we collect, our purpose for collecting it, and whether we share it with third parties for targeted advertising.

 

Category

Examples

Business Purpose

Shared for Ads?

Identifiers

Name, address, phone, email, IP address, vehicle info (year/make/model/VIN)

Order fulfillment, customer service, fraud prevention, marketing

YES

Commercial Information

Purchase history, items viewed, reviews submitted, vehicles owned

Order fulfillment, personalization, marketing analytics

YES

Financial / Payment Information

Tokenized card details, payment method type

Payment processing, fraud prevention

NO

Internet & Device Activity

IP address, browser type, pages visited, time on page, clicks

Website improvement, targeted advertising, fraud prevention

YES

Geolocation Data

General location based on IP address

Store locator, delivery estimates, marketing

NO

Inferences & Preferences

Shopping preferences derived from purchase history and browsing

Personalization, targeted advertising

YES

 

How We Collect Your Information

Information You Provide to Us

You may choose to give us information about yourself when you interact with us, including when you:

  Create an account or make a purchase on our website

  Contact us with a question, complaint, or service request by phone, email, or chat

  Register your vehicle information for parts compatibility lookup

  Subscribe to our email newsletter or promotional communications

  Submit a product review or rating

Information Collected Automatically

When you visit our Website, we automatically collect certain information through cookies, pixel tags, web beacons, and similar tracking technologies, including:

  Internet Protocol (IP) address and approximate geographic location

  Device information: device type, operating system, browser type and version

  Browsing and search history on our Website

  Pages visited, time spent on pages, links clicked, and navigation paths

  Information about your interaction with our emails and advertisements

Information We Obtain from Others

We may also obtain information about you from business partners, including order fulfillment and delivery partners, payment processors, advertising and analytics vendors, and social media networks. The information we receive from social media networks generally depends on your account privacy settings on those networks.

How We Use Your Information

We collect, process, use, and disclose your information to:

a. Process and fulfill your orders, including delivering electronic receipts and managing returns

b. Respond to your customer service requests, questions, and product reviews

c. Register you for an account or loyalty program and maintain your account

d. Send you promotional communications, special offers, and marketing materials (subject to your opt-out rights)

e. Personalize content and product recommendations based on your preferences and purchase history

f. Analyze customer behavior and improve our Website, products, and services

g. Detect, prevent, and investigate fraud, unauthorized activity, and security incidents

h. Comply with applicable laws, regulations, and legal obligations

Disclosure of Your Information

We may disclose your Personal Information to the following categories of recipients:

Service Providers

We employ third-party service providers to assist in operating our Website and fulfilling orders. These include fulfillment and shipping partners, payment processors, customer communication providers, and analytics vendors. Service providers are granted access to your information only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Marketing Partners

We may disclose your Personal Information to third-party social media, marketing, and analytics partners — such as Google Analytics and Meta/Facebook — to deliver targeted advertising and measure campaign effectiveness. You may opt out of these disclosures through our Cookie Preference settings.

Legal & Compliance Disclosures

We may disclose your information to law enforcement, regulatory authorities, or other parties when required by law, in response to a lawful request, or to protect the rights, property, or safety of SA Retail Inc, our customers, or others.

Your Cookie and Tracking Choices

You may set your browser to block or refuse all cookies, to indicate when a cookie is being sent, or to otherwise control what cookies your browser accepts. However, limiting cookies may impact your ability to perform certain transactions or use certain features of our Website. We also recognize the Global Privacy Control (GPC) browser signal to allow you to opt out of the sale or sharing of your personal information.

Your Privacy Rights

Depending on your state of residence, you may have the following rights with respect to your Personal Information:

a. Right to Know: To know what Personal Information we have collected about you, its sources, our purposes for collecting it, and the categories of third parties with whom it has been shared

b. Right to Opt-Out of Sale/Sharing: To opt out of the sale or sharing of your Personal Information and targeted advertising

c. Right to Delete: To request deletion of your Personal Information, subject to certain exceptions

d. Right to Correct: To request correction of inaccurate Personal Information

e. Right to Non-Discrimination: To receive equal service and pricing, regardless of whether you exercise your privacy rights

f. Right to Appeal: To appeal our decision if we deny your privacy rights request

To exercise any of the above rights, contact us at: [email protected] or by calling our customer service line.

Data Security

The security of your data is important to us. We have implemented appropriate technical and organizational safeguards to protect your Personal Information from loss, misuse, unauthorized access, alteration, disclosure, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. By using our Website, you acknowledge the inherent data security limitations of the internet.

Children's Privacy

Our Website and services are intended for adult audiences and are not directed at anyone under the age of 16. We do not knowingly collect Personal Information from children under 16. If you believe a child has provided us with Personal Information, please contact us at [email protected] so we may remove that information from our systems.

Updates to This Policy

SA Retail Inc may update this Privacy Policy from time to time. We will post the updated Policy on this page with a revised effective date. We encourage you to review this Policy periodically for any changes.

Contact Information

SA Retail Inc Privacy Team Email: [email protected] Website: www.saretailinc.com